Terms and Conditions

Last updated: 21 August 2026

These terms apply when you access or use the North West Community Services (NWCS) website. By continuing to use the website, you agree to these terms. If you do not agree, please stop using the website.

Website information

We provide website information in good faith for general community information. We aim to keep it accurate and current, but programs, eligibility, availability, fees, dates and venue details may change. Please contact us to confirm information before relying on it or making plans.

Not professional or emergency advice

Website content is not a substitute for personalised medical, mental health, legal, financial or other professional advice. If you are in immediate danger or need urgent help, call Triple Zero (000). For non-emergency support, contact an appropriate qualified professional or service.

Programs, services and bookings

Submitting an enquiry or form does not guarantee acceptance into a program, service, event or venue booking. Separate eligibility criteria, consents, fees, cancellation rules or service agreements may apply. Where separate terms are provided for a particular service or booking, those terms also apply and prevail to the extent of any inconsistency.

Acceptable use

You must not misuse the website, attempt to gain unauthorised access, interfere with its operation, introduce malicious code, scrape content in a way that burdens the service, submit unlawful or misleading material, impersonate another person, or use the website in a way that infringes another person’s rights.

Intellectual property

Unless stated otherwise, website content, branding, graphics and design are owned by or licensed to NWCS and are protected by intellectual property laws. You may view, download or print reasonable extracts for personal, non-commercial use. You must not reproduce, modify, republish or commercially exploit substantial website content without prior written permission, except as permitted by law.

External websites

This website may link to third-party websites and services. Links are provided for convenience and do not necessarily mean that NWCS endorses or controls the third party. Their content, availability, security and privacy practices are their responsibility, and their own terms may apply.

Privacy

Our Privacy Policy explains how we handle personal information submitted through or connected with this website.

Availability and liability

We may change, suspend or withdraw website content or functionality without notice. To the maximum extent permitted by law, NWCS is not liable for loss arising from use of, inability to use, or reliance on this website or linked third-party content. Nothing in these terms excludes, restricts or modifies rights, guarantees or remedies that cannot lawfully be excluded, including applicable rights under the Australian Consumer Law.

Changes to these terms

We may update these terms from time to time. Updated terms take effect when published on this page. The date above shows when they were last updated.

Governing law

These terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and courts entitled to hear appeals from them.

Contact us

Questions about these terms can be sent to reception@nwcs.org.au, phoned through on (02) 9627 3622, or mailed to 9 Park Street, Riverstone NSW 2765.